Beth Israel Lahey Health Notice Regarding Anna Jaques Hospital Data Security Incident

January 05, 2024

Committed to Securely Maintaining Your Privacy

Newburyport, MA – Anna Jaques Hospital (“Anna Jaques”), part of Beth Israel Lahey Health, is committed to our patients, their treatment, and their families — as well as protecting the privacy and security of their personal information. On or about December 25, 2023, Anna Jaques learned certain systems within our network environment were affected by a data security incident. Upon learning of the issue, Anna Jaques secured the environment and commenced an immediate and thorough investigation, which is still ongoing.

As a team of dedicated and caring professionals, Anna Jaques Hospital understands the importance of safeguarding individual personal information. Anna Jaques remains fully committed to maintaining the privacy of personal information in our possession, and upon learning of the event, Anna Jaques Hospital took immediate action to protect the individual personal information it maintains. Anna Jaques continually evaluates and modifies its practices to enhance the security and privacy of personal information and are taking measures to augment its existing cybersecurity.

As part of the investigation, Anna Jaques Hospital engaged leading third-party cybersecurity professionals experienced in handling these incidents. The investigation aimed to determine the extent of the activity and whether individual personal and health information, if any, may have been accessed or acquired by an unauthorized party. At this time, Anna Jaques’ investigation into the incident and what specific information was impacted is ongoing; however, the information may include demographic information, medical information, health insurance, and other personal or health information that you provided Anna Jaques Hospital.

While we have no indication that there has been any fraud as a result of this incident, Anna Jaques Hospital reminds its employees and patients to remain vigilant in reviewing financial account statements on a regular basis for any fraudulent activity. Anna Jaques also recommends that its patients review the explanation of benefits statements that they receive from their health insurance providers and follow up on any items not recognized.

For further questions or additional information regarding this incident, please contact the dedicated toll-free response line 888-368-6717. The response line is available Monday through Friday, 9:00 am – 9:00 pm Eastern time.

About Anna Jaques Hospital

Anna Jaques Hospital is a 119-bed not-for-profit community hospital serving the Merrimack Valley, North Shore and Southern New Hampshire. With 1,200 employees and more than 200 physicians on staff, Anna Jaques is recognized for delivering high quality community health care with an emphasis on patient satisfaction.

Anna Jaques Hospital is a part of Beth Israel Lahey Health, a health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,700 physicians, and 39,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through ground-breaking research and education.

Media Relations Manager

Sonya Vartabedian

Please note: The contact information above is for journalists and news media only. For patient care and all other inquiries, please contact your doctor or Anna Jaques Hospital directly.