Patient & Family Advisory Council (PFAC)

Share your opinions and shape your community’s hospital services

Partnering With You & Your Family

The Patient & Family Advisory Council (PFAC) is a team of patients, family members and hospital employees. This dedicated group works together to improve the quality and safety of health care for all our patients.

Our PFAC provides input about issues affecting patient care throughout the hospital. Their feedback fuels our efforts to provide high quality care.

Learn More About Our Work

The Anna Jaques Hospital PFAC consistently makes an impact on the community we serve, including:

  • Identifying opportunities to improve the patient and family experience
  • Providing input on hospital policies, practices and programs
  • Sharing best practices across the hospital

You can read our most recent annual reports to learn more about our activities:

Become a PFAC Member

Are you interested in joining the Patient & Family Advisory Council? Please call our Quality Office at 978-463-1129 or 978-463-1400, ext. 2313, to learn more.

To apply, please complete this application form.

You can email, fax or mail your completed application to:

Sandra Levin, Quality Department
Anna Jaques Hospital
25 Highland Ave.
Newburyport, MA 01950
Fax: 978-463-1129