Anna Jaques Hospital Notice Regarding Data Security Incident
Committed to Securely Maintaining Your Privacy
Anna Jaques Hospital (“Anna Jaques”) is committed to our employees, patients, and their families — as well as protecting the privacy and security of their personal information. On or about December 25, 2023, Anna Jaques learned certain systems within our network environment were affected by a data security incident. Upon learning of the issue, Anna Jaques secured the environment and commenced an immediate and thorough investigation.
As a team of dedicated and caring professionals, Anna Jaques understands the importance of safeguarding individual personal information. Anna Jaques remains fully committed to maintaining the privacy of personal information in our possession, and upon learning of the event, Anna Jaques took immediate action to protect the individual personal information it maintains. Anna Jaques continually evaluates and modifies its practices to enhance the security and privacy of personal information and are taking measures to augment its existing cybersecurity.
Upon detecting the incident, we commenced an immediate and thorough investigation, contained the network, and alerted law enforcement. As part of the investigation, we engaged leading third-party cybersecurity experts experienced in handling these types of incidents. The investigation aimed to determine the extent of the activity, and whether individual personal information, if any, may have been accessed or acquired by an unauthorized third party. While we conducted our investigation, out of abundance of caution, on January 24, 2024, Anna Jaques posted a notice on its website. After a thorough forensic investigation and manual document review, on November 5, 2024, the investigation determined certain files containing information were accessed by an unauthorized party. The impacted information varies per individual; however, it may include demographic information, medical information, health insurance information, Social Security number, driver’s license number, financial information, and other personal or health information that you provided Anna Jaques.
Anna Jaques has no indication that there has been any fraud as a result of this incident. However, out of abundance of caution, commencing on December 5, 2024, Anna Jaques notified individuals whose information may have been impacted as a result of the incident to the extent Anna Jaques had their address. Additionally, Anna Jaques reminds its employees and patients to remain vigilant in reviewing financial account statements on a regular basis for any fraudulent activity. Anna Jaques also recommends that its patients review the explanation of benefits statements that they receive from their health insurance providers and follow up on any items not recognized.
For further questions or additional information regarding this incident, please contact the dedicated toll-free response line 888-368-6717. The response line is available Monday through Friday, 9:00 am – 9:00 pm Eastern time.
Find more important information on the Anna Jaques data security incident here.
