Giving
Help advance outstanding patient care and research at Anna Jaques Hospital.
Find the Care You Need at Anna Jaques Hospital
At Anna Jaques Hospital, it’s our mission to provide high quality care focused on patient safety. We welcome and treat all patients with compassion and respect.
It’s our goal to continually improve the health of the communities we serve. We do this by being accountable and offering excellent, personable care. We are part of Beth Israel Lahey Health and are directly affiliated with Beth Israel Deaconess Medical Center.
Here’s what you need to know during your visit or stay if you are a patient, family member or any other hospital visitor.
Get the Care You Need
Living healthy and well depends on having the right team at your side. Anna Jaques Hospital offers you and your family a variety of care options, from primary and emergency care to expert specialty care.
Knowing what option is right for you will save you time, money and improve your health. Learn more about your options for care.
Plan for Your Stay
You may have lots of questions before a hospital stay or procedure. We can help you plan your care. Learn what to expect before, during and after procedures during an inpatient or same-day visit.
- Get answers to questions about your hospital visit. Call the Admissions Department at 978-463-1044.
- Learn how to provide insurance information and other data before for your inpatient admission or outpatient procedure. Call the Pre-Registration Department at 978-834-8210.
- Schedule pre-admission testing and hospital procedures. Call Patient Scheduling at 978-834-8210.
Case Management
An Anna Jaques’ social worker or case manager can help you and your family plan your care and convey your care wishes during your hospital stay. We connect you to resources in the hospital and your community to support you after your hospital visit. You can call Case Management at 978-463-1136.
Billing & Financial Services
Access billing and financial resources to pay your bill or learn about financial aid options. You also can find price transparency and other billing policies.
Medical Records
Access, make changes to or request copies of your medical records.
Patient Portal
Manage your health care online with MyBILH Chart. The portal is a free, secure online resource that gives you easy access to your health records.
Visiting Hours & Policies
Visiting hours are from 12:00 pm to 8:00 pm daily.
Most patients are allowed two visitors at a time. Learn more about our visiting hours and policies.
Smoke-Free Campus
Anna Jaques Hospital is a smoke-free environment. Smoking and tobacco use of any kind are prohibited on all hospital property, indoors and outdoors. The policy applies to patients, visitors, employees, physicians, contractors and vendors.
Amenities
Dining Options
Please note that hospitalized patients must have physician approval to eat any food other than what is served in their rooms.
We provide nutritious patient meals and several menu options for visitors in our cafeteria. We offer breakfast, lunch and dinner, as well as snacks, seven days a week.
Gift Shop
The gift shop sells a variety of gift and personal items, as well as fresh flowers. Visit us near the hospital’s main entrance. We are open 9:00 am to 7:00 pm, Monday through Friday.
Friends and family can Send a Card to a Patient at Anna Jaques to offer well wishes. Volunteers in our Gift Shop will create and deliver the card to the patient room.
Questions?
Feel free to contact us at 978-463-1000 if you have any questions about your visit.
Take Charge of Your Health
Access more information to support your health and well-being while visiting Anna Jaques Hospital.
Classes & Events
Learn about programs and events we offer to all community members.
Language Assistance & Interpreter Services
You have the right to language interpreters and other services.
Patient & Family Advisory Council
Share your experience as a patient or family member. By providing feedback, you can help us improve patient care at Anna Jaques Hospital.
Patient Rights & Responsibilities
Understand your rights and responsibilities as a patient.
Quality & Safety
Our focus on quality care and your safety has earned us awards and recognition.
COVID-19 Resources Center
Stay up-to-date on the latest information on vaccine safety, our pandemic response and how we're keeping out patients and communities safe.
Patient Information
Call us for updates about a friend or family member in the hospital. Please understand that the information we can share is set by federal privacy laws.
Award-Winning Care
Anna Jacques Hospital has earned awards for the safe, high-quality care we offer.
